![]() Verify your computer is supported and that your system meets all of the minimum requirements. If you are experiencing random, unexplained issues on a system that was previously working well is to trash preference and database files. For general 'assertion', 'neoaccess' or 'neoassertion' errors, see below for a possible solution, then do a search for the last few sections of the error if the presented solution does not help. Use the Advanced Search on the DUC to narrow or expand your search results. Try a few different, related terms to see if they produce better search results. If you are experiencing a particular technical issue that does not include an error number, try searching the Answerbase and DUC by key words that are related to your problem. Make sure to remove the minus sign (-) from in front of the error number during you're search, as a minus sign in a search field means you want to exclude the following term from the search. If you are getting an error in Pro Tools, the first step would be to search both the DUC and the Answerbase for the error number(s) you're getting, as a vast majority of errors have solutions already. Mbox 2 family - Information on what's in the box Pro Tools System Compatibility - How to determine if your system is compatible Technical Support - Searching Answerbase and getting answers to your questions These videos have information on the following topics: Pro Tools Technical Support, Registration and Setup Videos Finally - experiment to your heart's content, knowing that you can always go back to a previous version of your design thanks to Version History.Troubleshooting Pro Tools issues is typically done by process of elimination - start with the simple things first, then move on depending on the results you're getting.įor problems regarding registration and installation: Then, resize it to multiple platforms using their native aspect ratios in just a few clicks. Remove backgrounds from images to highlight the key elements of your design. The features available in VistaCreate Pro will help you make better graphics with less effort. Unlimited storage to keep all your design projects and files safe. ![]()
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